Frequently Asked Questions

We offer a hassle-free 10-day return policy on all items. If you're not completely satisfied with your purchase, you can return it within 10 days of delivery for a full refund or exchange. Items must be unused, unwashed, and in original condition with all tags attached.

To start a return, log into your account and visit the "Orders" section. Select the item you wish to return and follow the prompts to generate a return label. You can then drop off your package at any authorized shipping location. Once we receive and inspect your return, we'll process your refund within 5-7 business days.

We provide a prepaid return label for all eligible returns. Simply print the label and drop off your package. Your return shipping is on us!

Absolutely! You can exchange items for a different size or style within 10 days of delivery. Exchanges are processed quickly, and we'll use the same return label. Simply indicate your exchange preference when initiating the return.

We want you to love your order! If an item arrives damaged, please contact our support team immediately with photos. We'll send you a replacement right away or process a full refund at your preference.

Standard shipping typically takes 5-7 business days from the date your order is confirmed. You'll receive a tracking number via email once your order ships, so you can monitor its progress.

Yes! We offer express shipping that typically arrives within 2-3 business days. Choose this option at checkout for faster delivery. Additional fees apply for express shipping.

Currently, we ship to addresses within the continental United States. We're working to expand our shipping options. Check back soon for international shipping availability!

You can track your order using the tracking number we send via email. If your order is significantly delayed, please contact our support team with your order number, and we'll investigate immediately.

If you contact us within 24 hours of placing your order, we may be able to change your shipping address before the package ships. Contact our support team as soon as possible to make this change.

Each product page includes a detailed size chart with measurements for bust, waist, and length. We recommend measuring yourself using a soft measuring tape and comparing to the chart. If you're between sizes, check the product description for fit recommendations.

Our 10-day return policy covers sizing issues. If an item doesn't fit, simply return it for a refund or exchange for a different size. We want you to find the perfect fit!

Yes, fit can vary between brands and styles. Always check the specific size chart for each product, as different manufacturers may have slightly different sizing standards. Customer reviews on each product page also often mention fit details.

Absolutely! Our customer support team is happy to help. Contact us with your measurements, and we'll recommend the best size for you. We can also advise on fit for specific items.

We offer extended sizing from XS to XXL. For specific length or fit concerns, please contact our support team to see if we can recommend items that work well for your body type.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All payments are processed securely using industry-standard encryption.

Yes, absolutely. We use SSL encryption to protect your payment information. Your credit card details are never stored on our servers—they're processed securely by our payment partner.

If you contact us within 24 hours of placing your order, we may be able to cancel it before it ships. Once your order has shipped, you'll need to use our 10-day return policy. Contact support with your order number to request a cancellation.

Yes! Gift cards are available on our website and make a perfect gift for the fashion lover in your life. They can be used on any purchase and never expire.

Enter your discount code in the "Promo Code" field during checkout. The discount will be applied to your order total before payment. Some codes have restrictions or minimum purchase requirements—check the terms for your code.

Click "Sign Up" in the header and fill in your email and password. You can also sign up during checkout. Having an account lets you track orders, save favorites, and manage your preferences.

Click "Sign In," then select "Forgot Password?" Enter your email address, and we'll send you a link to reset your password. Follow the instructions in the email to create a new password.

Yes! Click the heart icon on any product to add it to your wishlist. You can view and manage your wishlist anytime from your account. It's also helpful for keeping track of items you're interested in.

Log into your account and go to "Account Settings." Here you can update your email, password, phone number, shipping address, and billing information.